Terms and Conditions

Privacy Policy
No personal details are used for marketing purposes or passed on to third parties. All correspondence is treated as private and confidential.


Payment & Credit Card Details
All electronic payments are handled by www.paypal.com which is a fully secure third party payment system. Telephone payments are accepted, details taken are transferred directly into our secure EPOS terminal.

Out of Stock Items
When an item is temporarily out of stock we will contact you with a realistic estimated time of delivery if in excess of our usual delivery time.

Returns
When goods are supplied incorrectly by ourselves we will supply the correct item on receipt of the incorrect item, the replacement item will be carriage free. Supply of incorrect items must be reported within 7 days of delivery.

When goods are ordered in error returns will incur a 20% handling fee. Goods must be returned unused and in their original packaging. Return carriage must be paid by the purchaser. Please be absolutely positive when ordering items of specific size to prevent incurring extra cost.

All goods are checked before they are packaged in the event of any faulty items they will be replaced as soon as possible. Faulty goods must be reported within 7 days. All returns should include the original invoice number and details of the purchasers name and address. Returns of Electrical items cannot be accepted.

All goods are supplied with the understanding that they will be fitted by a qualified experienced person equipped with relevant tools necessary to facilitate fitment and confirmation of correct operation.
 

Call (01787) 377888 for any information.